905 Callahan Drive Knoxville, TN 37912 865-859-0186

Customer Testimonials for Viles Automotive

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GIRLSCOUT - SEYMOUR, TN - - MAZDA - DEALT WITH - CHRIS NEUBERT & RAY VILES, JR.

REVIEW FROM CARS.COM - 5.0 out of 5.0 Great People! by Girlscout from Seymour, TN | February 10, 2014 I set out looking for a car February 3, 2014... Found a Toyota something or other on one of those fancy websites that pull up the kind of car you want within such and such mile radius.. Chris from Viles Auto gave me a call, said they sold the car I was inquiring about. After talking to Chris for a few minutes, I decided to drive to Viles Auto an hour before their closing time. Drove a couple vehicles, actually drove one home that night.. took it back the next day because I just didn't like it.. the car didn't suit me very well. Ray Viles Jr sat down with me to figure out what I could afford, I told him I liked the white Mazda sitting out on the lot, he put me in it, I drove it home after I stopped by my mechanic's shop.. the car checked out great and I decided I had to have this Zoom Zoom. Ray Viles Jr was a wonderful individual to work with. I signed the papers on my car Friday, February 7, 2014 and it's been, possibly, one of the greatest decisions I have made. I am very skeptical of car salesmen. To me, you never really know what you are getting. I will continue to do business with Viles Auto because they put me in a quality vehicle that I feel safe in. Great group of people to work with!!!

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Amy Powell Seiber - 2008 Chrysler Town & Country

Very satisfied with my vehicle I purchased from Chris. He helped me get into the vehicle that was right for me.

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Dale Baker - Viles Automotive Callahan

The guys at Viles Automotive will always help and do anything possible to get you in a ride! Best lot around!

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Sp'Chelle Thompson - Viles Automotive Callahan Salesman: Chris Neubert

Chris Neubert is the best. Hands Down! Viles Automotive is where it's at!

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Tony Vick - Viles Automotive Callahan

Great group to work with, customer service is awesome.

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Janell Everett - Viles Automotive Callahan

Great people and great deals wouldn't go anywhere else!

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Jason Owens - Viles Automotive Callahan

Great people to work with.

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Anetra S Carter - Viles Automotive Callahan

Best car lot ever!!!!! Im in love with my car!!!

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Kara Morgan Hickey - Viles Automotive Callahan

Love viles,would recommend them to anyone!me and my husband have had really great experiences there and all of their workers are great!They go above and beyond to get the job done.

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Robert L Braddock - Viles Automotive Callahan Dodge Dakota

I really enjoyed my experience with Viles Automotive They were very helpful in finding and payment arrangement the is workable. Always friendly and they seem to enjoy what they do. As I said great experience and I recommend them to my family and friends . By the way the Dakota is great

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Page: 1 of 26 (246 reviews)

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Joey Smith

03/23/2025
5.00

Lilli Loftis

02/27/2025
5.00

Shane was great! Did everything he could to get me in a car that I wanted! Super appreciative of him working with me and doing everything he could!

Dan Larson

02/01/2025
5.00

I highly recommend having a vast majority of inventory and the sales staff are very helpful and professional.

Rodney Brock

12/31/2024
5.00

Nino went above and beyond to help us find the truck we wanted and getting approved. We have never had luck with any other car lot and was skeptical when going to apply but we were assured our credit would not be ran 50000x and that we would be put in a vehicle that we loved. We went looking for a truck and that’s what we got, not shamed down into buying something less then what we wanted because of lack of credit. These people are awesome! I would recommend anyone to them. The whole staff is very welcoming and helpful. If you’re in the market for a vehicle call and speak with nino for sure!

Tiara Mallicoat

11/27/2024
5.00

Dakota in the service department was a wonderful help! Very kind and timely with everything. Highly recommend 👌

Cody Clifton

11/24/2024
5.00

Brandon i appreciate your hospitality he is a good guy thank you buddy

Margaret Littlejohn

11/23/2024
5.00

I have never been to another car lot and had such a great experience. Brandon, Mike and Tandy are awesome!! We even had one of the salesmen play guitar and sing a song while we waited for bank approval. Everything was fun, efficient, and knowledgeable! No pressure!! Put my Granddaughter in safe SUV. Great for a first time car buyer and driver. Thank you to you all!!! Happy Thanksgiving and a very Merry Christmas!!!

Ashley Vaughn

10/26/2024
5.00

Had the BEST experience!! They are absolutely amazing! Very honest! Very fast! Shout out to Brandon for his wonderful work today!

Jasmine Nelson

10/14/2024
5.00

I am beyond greatful for everyone there! Bobby was able to help make things happen and get me back on the road when no other mechanics could find the issue for my vehicle from another state they did!! I cant thank them enough for showing the kindness and willingness to help me no matter what direction i needed to go!! I will always be greatful for them and Definitely recommend this place! Thank yall so much for going above and beyond to help me today!!

Morgan Shay

09/28/2024
5.00

Bobby and the entire team are incredible! I’ve never had an experience at a car dealership that would ever compare to the customer service and friendly/family like experience! Run don’t walk and ask for Bobby!

Page: 1 of 26 (246 reviews)